Add your chat box to your BigCommerce website in 3 steps:

1. From your BigCommerce dashboard, go to Advanced Settings > Live Chat and check the Other Third Party Live Chat Service box. Click Save in the bottom right.

2. Navigate to the Other Third Party Live Chat Service tab, paste your Pure Chat code snippet in the text box, select At the top of the page from the dropdown, and save.

3. In the page editor, click on the Settings tab (top-center). Open your Pure Chat dashboard, click the toggle next to Unavailable on Chat Boxes, and refresh your web page to see Pure Chat on your site! Scroll down to the Advanced Options area and click Add Footer HTML.