Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

Why can't I see Pure Chat on my site after I've installed it?

August 12th, 2023

Knowledge

You may not see it because you’re looking at a version of your site that's not updated. Refresh the page to see if that fixes the issue. 

site visibility pure chat

Related Articles

  • Where can I find my Pure Chat code snippet?
  • Add Pure Chat to Squarespace

Trending Articles

  • Add Pure Chat to Squarespace
  • Where can I find my Pure Chat code snippet?
  • Why can't I see Pure Chat on my site after I've installed it?
  • How to Add Pure Chat to Your Website's HTML
  • Add Pure Chat to Your Weebly Website
purechat.com Terms of Use Privacy Policy
© 2023 Ruby. All Rights Reserved. Ruby is a registered trademark of Ruby Receptionists, Inc.
Expand