Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

Add Pure Chat to Your Wix Website

August 12th, 2023

Knowledge

Add your chat box to your Wix website in 6 steps:

  1. Login to your Wix website editor. On the left hand side click Add, select More from the side navigation and then select the box that says HTML code. This will place an blank box in the middle of your screen.
  2. Above this box click the Enter Code button and paste in the below code where it says “Add your code here (HTTPS only).” Paste your Pure Chat code snippet in this code area.
  3. Click update and close that box.
  4. Right click on the HTML box that is currently in the middle of your screen.
  5. Select Show on all pages and select the option Pin to Screen from the navigation menu.
  6. Click on the bottom right or bottom left corner of the graphic (depending on where you would like it to sit) then drag the slide for "Horizontal offset" and "Vertical offset" to 0px, You can then close this box and publish your site.

NOTE: You will have to resize the HTML box to fit in the chat window when it is opened. We have found that 400px wide and 520px high works fine.

wix site chat add

Related Articles

  • Where can I find my Pure Chat code snippet?
  • Add Pure Chat to Your Weebly Website
  • Add Pure Chat to Your WordPress Website
  • How to Add Pure Chat to Your Website's HTML

Trending Articles

  • Add Pure Chat to Squarespace
  • Where can I find my Pure Chat code snippet?
  • Why can't I see Pure Chat on my site after I've installed it?
  • How to Add Pure Chat to Your Website's HTML
  • Add Pure Chat to Your Weebly Website
purechat.com Terms of Use Privacy Policy
© 2023 Ruby. All Rights Reserved. Ruby is a registered trademark of Ruby Receptionists, Inc.
Expand