Contact Us
If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.
Managing Users & Notifications
7 Articles
-
What do the different colors next to team member names mean (teal, orange, gray)?
1097 Views
August 13th, 2023
Knowledge
-
How can I change the availability of another user if they forgot to logout?
1155 Views
August 13th, 2023
Knowledge
-
My Pure Chat notifications aren't working.
2241 Views
August 13th, 2023
Knowledge
-
Can I set a schedule for all users?
1096 Views
August 13th, 2023
Knowledge
-
What are the differences between each user role (Operator, Power User, Administrator)?
980 Views
August 13th, 2023
Knowledge
-
Can I text my customers?
645 Views
August 13th, 2023
Knowledge
-
How do I invite more users?
582 Views
August 13th, 2023
Knowledge